Privacy Policy

(Only English version is provided)

 

PRIVACY STATEMENT

Animazu eStore Privacy Statement

Last updated: February 2020

Animazu eStore (“Animazu”) is committed to protecting your privacy. This privacy statement applies to the data collected by Animazu through its Animazu eStore, namely the “Wacom Authorized Retail Partner eStore operated by Animazu〞 website that specifically points to this privacy statement (the “Site” or “Website”). This privacy statement does not apply to any other online or offline (including Wacom) sites, stores products, or services. Similarly, this privacy statement does not apply to the products or services that you may purchase through the Website, unless those products and services specifically reference this privacy statement.

Collection of Your Information

We will ask you when we need information that allows us to contact you. The personal information we collect may include your name, email address, phone number, and postal address. We may also collect demographic information, such as your ZIP or postal code, age, gender, preferences, interests and favorites. If you choose to make a purchase or sign up for a paid subscription service, we will ask for additional information, such as your credit card number and billing address which is used to create a billing account. If you choose to participate in these activities, we may also collect information from you that you provide in response to surveys or that you provide in connection with a contest.

We may collect information about your visit to the Website. For example, we may use Web site analytics tools to retrieve information from your browser, including the site you came from, the search engine(s) and the keywords you used to find our Website, the pages you view within the Website, your browser add-ons, and your browser's width and height. Additionally, we collect certain standard information that your browser sends to every Web site you visit, such as your IP address, browser type and language, access times and referring Web site addresses. We may use information from your browser, such as language choice, to improve your customer experience, for example by making our Website accessible to you in your preferred language where possible.

In order to offer you a more consistent and personalized experience in your interactions with the Animazu eStore, information collected through one service may be combined with information obtained through other services. We may also supplement the information we collect with information obtained from other companies. For example, we may use services from other companies that enable us to derive a general geographic area based on your IP address in order to customize certain services to your geographic area.

To sign in to the Website, you will be asked to enter an e-mail address and password, which we refer to as your Animazu eStore account.

Use of Your Information

The information collected in the Website will be used to operate the Website and to provide the service(s) or carry out the transaction(s) you have requested or authorized. We may also use this information to provide customer support, to facilitate returns and exchanges, to respond to questions or complaints, to conduct customer surveys, to detect and prevent fraud and for other purposes described in this Privacy Statement.

In support of these uses, Animazu may use your information to provide you with more effective customer service, improve the Website and any related products or services, perform statistical analysis, and make the Website easier to use by eliminating the need for you to repeatedly enter the same information or by customizing the Website to your particular preferences or interests.

We may use your information to provide you with important information about the product or service that you are using, including critical updates and notifications. Additionally, with your permission, we may send you information about Animazu eStore products, services, events and promotions.

Animazu occasionally hires other companies to provide limited services on our behalf, such as Web site hosting, packaging, mailing, surveys and delivering prizes, answering customer questions about products and services, and sending information about our products, special offers, and other new services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using that information for any other purpose.

We may access or disclose information about you, including the content of your communications, in order to: (a) comply with the law or respond to lawful requests or legal process; (b) protect the rights or property of Animazu eStore or our customers, including the enforcement of our agreements or policies governing your use of the services; or (c) act on a good faith belief that such access or disclosure is necessary to protect the personal safety of Animazu employees, customers or the public. We may also disclose personal information as otherwise permitted by law and as part of a corporate transaction such as a merger or sale of assets.

Control of Your Personal Information

Except as otherwise described in this statement or with your permission, personal information you provide to Animazu in connection with the Website will not be shared outside of Animazu and its controlled subsidiaries and affiliates.

You can stop the delivery of future promotional e-mail from the Website by following the specific instructions in the e-mail you receive. You may also make choices about the communications you receive through the Website by signing into your Animazu eStore account and modifying your contact settings.

In the event that you return any product or item, you are responsible for deleting all stored personal information and content before your return it.

Please be aware that this privacy statement and any choices you make in the Website will not apply to personal information you may have provided to Animazu eStore in the context of other, separately operated, Animazu eStore websites, products or services.

Access to Your Personal Information

You can review and edit the personal information you provided at the Website by signing into your Animazu eStore account. In order to help prevent your personal information from being viewed by others, you will be required to sign in with your Animazu eStore account credentials (e-mail address and password).

Security of Your Information

At Animazu, we take the security of your personal information very seriously. We use a variety of security technologies and procedures in our Stores and on our Websites to help protect your personal information from unauthorized access, use, or disclosure. For example, for our Website, we store the personal information you provide on computer servers with limited access that are located in controlled facilities. Additionally, if we transmit sensitive personal information (such as a credit card number) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Use of Cookies

We may use cookies on this Website to enable you to sign in to our services or to help personalize the Website. A cookie is a small text file that is placed on your hard disk by a Web server. Cookies contain information that can later be read by a Web server in the domain that issued the cookie to you. Cookies cannot be used to run programs or deliver viruses to your computer. One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a Web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. This simplifies the process of delivering relevant content, eases site navigation, and so on. When you return to the Website, the information you previously provided can be retrieved, so you can easily use the Website's features that you customized. We may also use cookies to deliver a personalized viewing experience to you, including featuring products that we think you might be interested in based upon your previous browsing session.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you are using Internet Explorer, search for “Cookies” in the Help menu to find detailed instructions. If you choose to decline cookies, you will still be able to purchase products on the Website, but may not be able to use interactive features of this or other web sites that depend on cookies.

Use of Web Beacons

Pages on this Website may contain electronic images known as Web beacons - sometimes called single-pixel gifs - that may be used to assist in delivering cookies, to allow us to count users who have visited those pages, and to deliver co-branded services. We may also include Web beacons in promotional e-mail messages or our newsletters in order to determine whether messages have been opened and acted upon.

Animazu may also employ Web beacons from third parties in order to help us compile aggregated statistics and determine the effectiveness of our promotional campaigns or other operations of our sites. We prohibit Web beacons on our sites from being used by third parties to collect or access your personal information. We may work with other companies that advertise on the Website to place Web beacons on their sites in order to allow us to develop statistics on how often clicking on an advertisement on the Website results in a purchase or other action on the advertiser's site.

Display of Advertising

Many of the Web sites and online services we offer, as well as those of our partners, are supported by advertising. Through our ad delivery platform, we may display ads on the Website and the sites of our advertising partners.

When we display online advertisements to you, we will place a persistent cookie on your computer in order to recognize your computer each time we display an ad to you. Because we may serve advertisements on many different Web sites, we are able to compile information over time about where you, or others who are using your computer, saw and/or clicked on the advertisements we display. We use this information to make predictions about your characteristics, interests, or preferences, and to display targeted advertisements that we believe may be of interest to you. We may also associate this information with your subsequent visit, purchase, or other activity on participating advertisers’ Web sites in order to determine the effectiveness of the advertisements.

While we may use some of the information we collect in order to personalize the ads we show you, we designed our systems to select ads based only on data that does not personally and directly identify you. For example, we may select the ads we display according to certain general interest categories or segments that we have inferred based on demographic or interest data, including any you may have provided when creating an account (e.g. age, zip or postal code, and gender), demographic or interest data acquired from other companies, and a general geographic location derived from your IP address; and (b) the pages you view and links you click when using the Animazu eStore and its advertising partners’ Web sites and services.

When we display personalized targeted ads, we take a number of steps designed to protect your privacy. For example, we store page views, clicks, and search terms used for ad personalization separately from your contact information or other data that directly identifies you (such as your name, e-mail address, etc.). Further, we have built in administrative, technical, and physical safeguards designed to prevent the unauthorized correlation of this data.

Changes to this Privacy Statement

We may occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top of the privacy statement. For material changes to this privacy statement, we will notify you either by placing a prominent notice on the home page of our Website or by directly sending you a notification. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect.

Contact Information

Animazu welcomes your comments regarding this privacy statement. If you have questions about this statement or believe that we have not adhered to it, please visit the Contact Us page on our Website to send us an e-mail or contact us by postal mail at:

Unit A05, 2/F, Pak Fook Ind'l BLDG, 615-617 Tai Nan Wst St, Lai Chi Kok, KLN, Hong Kong

Tel: (852) 21274044