Description
The estimated time of arrival is around mid-March 2025
Prepaid deposit of HKD 300
PTK470 - Wacom Intuos Pro S (2025) - HKD 1950
PTK670 - Wacom Intuos Pro M (2025) - HKD 2965
PTK870 - Wacom Intuos Pro L (2025) - HKD 3900
1. Pre-order & Payment
1.1 Customers are required to pay a deposit
at the time of placing an order. Once
the order is confirmed, customers agree to these terms and conditions.
1.2 If paying by deposit, customers must
settle the remaining balance within 2 days before shipment, or the order may be
canceled, and the deposit will not be refunded.
1.3 If paying in full, the order will be
processed immediately after payment confirmation, and cannot be changed or
canceled.
2. Cancellation & Refund Policy
2.1 Pre-order items are special orders;
therefore, all payments made are non-refundable and non-exchangeable. Please
consider carefully before placing an order.
2.2 If the product cannot be supplied due
to manufacturer issues or unforeseen circumstances (e.g., discontinuation,
supply chain issues), the company will arrange a refund or an alternative
compensation plan.
3. Shipping & Collection
3.1 Estimated shipping date: around
mid-March 2025 (subject to change, customers will be notified if there are any
updates).
3.2 Customers must complete the remaining
balance payment and arrange pickup/delivery within 2 days of the shipping
notice, or the order will be considered forfeited, and payments will not be
refunded.
3.3 The company will deliver to the
provided shipping address. If the customer provides an incorrect address or
fails to collect the package, resulting in loss, the company will not be
responsible.
4. Product Quality & Warranty
4.1 All pre-order products undergo strict
quality control before shipment. Customers should inspect the product
immediately upon receipt and report any issues within 3 days for assistance.
4.2 Returns or exchanges will not be
accepted due to personal preference or subjective expectations.
4.3 If the product includes an official
manufacturer’s warranty, customers must follow the manufacturer’s instructions
for claims, as the company does not handle warranty services.
5. Other Terms & Conditions
5.1 The company reserves the right to make
final decisions, including but not limited to order cancellations, shipping
date adjustments, and changes to these terms. Any updates will be communicated
to customers promptly.
5.2 These terms and conditions are subject
to the latest version published by the company. In case of disputes, the
company reserves the final interpretation rights.